World class quality is a fundamental component of the service we offer to our customers.
In 2004 we achieved QS and ISO certification, followed by TS16949, which we have held since 2006 and is accredit through external audit by SGS. Our company strictly follows the ISO 9001 and TS16949 requirements for quality management, including APQP and PPAP. Our Quality Department utilises advanced test and control equipment to ensure all characteristics and standards are measured accurately and efficiently.
Because we understand the importance of continuous improvement and the positive impact of good quality on cost, a cornerstones of our operation is a weekly control meeting, during which team members from every part of the production process review quality performance, work together to analyse the root causes of defects and agree corrective actions.
As a result of the emphasis we place on quality, we deliver consistently world class ppm figures for all customers. We are more than happy to share details of our quality performance, including customer recognition awards.